Diana Cindrich
Oceanside,CA
Summary
Dependable, efficient proofreader serving the diverse needs of clients through active communication and responsive engagement. Skilled at analyzing case files and databases to speed up inquiry response times and complete assignments. Maintains highest standards of ethics, professionalism, and regulatory compliance to ease common stressors and de-escalate potential conflicts.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Services Representative
TriWest Healthcare Alliance, Aerotek
Rancho Bernardo, CA
11.2015 - 12.2020
- Worked directly with veterans, providers, and the Department of Veteran Affairs to appoint veterans through the Veterans Choice Program.
- Collected veteran information and history for appointing.
- Proofread and edited all emails and correspondence to the Department of Veteran Affairs.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Facilitated communication between patients and various departments and staff.
- Organized patient records and database to facilitate information storage and retrieval.
Admission Counselor/Certified Veterinary Assistant
San Diego Humane Society SPCA
Oceanside, CA
11.2011 - 06.2015
- Schedule clinic and post adopt medical appointments
- Collect patient information and history.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Assisting in general exams and dental procedures.
- All aspects of surgical assisting and recovery for multiple patients.
- Administered medications to animals under supervision.
Owner
The Pawsitive Pet In Home Pet Sitting and Grooming
Oceanside, CA
10.2007 - 09.2011
- All aspects of starting and running a successful pet sitting and grooming business
- Implemented a proactive marketing plan including: Building a website, internet, and multimedia marketing
- Participated in local community events to promote and grow business.
- Adjusted work parameters to boost performance and incorporate new features.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Proofreading Certification, Present -
KNOWADAYS PROOFREADING ACADEMY
2022
Proofreading And Editing Certification -
EDIT REPUBLIC
2022
Certified Medical Assistant -
US COLLEGES
2015
Certified Veterinary Assistant -
MIRA COSTA COLLEGE
2014
Skills
- Proofreading and Copywriting
- Exceptional Grammar and Language Skills
- Strong Phone Etiquette
- Computer Proficient
- Excellent Organizational and Communication Skills
- Documenting and Recording Information
- Client Confidentiality and Data Security
Certification
CPR BLS Certified, September 2015
HIPAA Certified, August 2015
Timeline
Patient Services Representative
TriWest Healthcare Alliance, Aerotek
11.2015 - 12.2020
Admission Counselor/Certified Veterinary Assistant
San Diego Humane Society SPCA
11.2011 - 06.2015
Owner
The Pawsitive Pet In Home Pet Sitting and Grooming
10.2007 - 09.2011
Proofreading Certification, Present -
KNOWADAYS PROOFREADING ACADEMY
Proofreading And Editing Certification -
EDIT REPUBLIC
Certified Medical Assistant -
US COLLEGES
Certified Veterinary Assistant -
MIRA COSTA COLLEGE
Similar Profiles
Sarah MabrySarah Mabry
Provider Credentialing Specialist at TriWest Healthcare AllianceProvider Credentialing Specialist at TriWest Healthcare Alliance
Amanda NesciAmanda Nesci
Care Coordinator LPN at TriWest Healthcare AllianceCare Coordinator LPN at TriWest Healthcare Alliance
Dylan CoxDylan Cox
Customer Service Representative at TriWest Healthcare AllianceCustomer Service Representative at TriWest Healthcare Alliance
Tessa NouchiTessa Nouchi
Part Time Customer Service Associate at Lowe’sPart Time Customer Service Associate at Lowe’s
Juan GarciaJuan Garcia
Aviation Mechanic at USMCAviation Mechanic at USMC