DIANA DUBRITSKY
Polk City,IA
Summary
A responsible and highly motivated individual seeking employment utilizing my strong computer and organizational skills, educational background, and talent to maximize company efficiency.
Overview
14
14
years of professional experience
Work History
Patient Account Rep
The Iowa Clinic P.C.
06.2024 - Current
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Researched billing errors and discrepancies to initiate corrective action.
- Established relationships with customers to encourage payment of delinquent accounts.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
Billing Specialist
UnityPoint At Home/ Iowa Health Systems/UnityPoint Clinics
03.2013 - 03.2024
- Process statements to patients.
- Research payments, charges, and disputes per patient request.
- Assists co-workers in daily activities and helps train new employees.
- Knowledgeable in ins processes and types of ins.
- Utilized phone skills.
Verification Specialist
Aerotek
05.2012 - 04.2013
- Processed insurance applications, cancellations, and renewals.
- Navigated through multiple systems without assistance.
- Utilized 10 key and typewriter.
- Proficient in Microsoft Word, Excel, and Outlook.
- Demonstrated excellent computers skills since 1997.
- Assisted customers, employers, and co-workers in completing verification of employments.
- Equifax - Verification Specialist
- Marsh & McLennan Companies - Customer Service Specialist 10/2011 to 1/2012
- Wells Fargo - Document Management Processor assigned 9/2009 to 4/2010.
Data Entry Processor
The Palmer Group
09.2011 - 10.2011
- Proficient in Microsoft Word, Excel, and Outlook.
- Demonstrated excellent computers skills since 1997.
- Utilized 10 key and typewriter.
- Assists co-workers in daily activities and helps train new employees.
- Marsh & McLennan Companies - Data Entry Processor 9/2011 to 10/2011
- Marsh & McLennan Companies - Customer Service Specialist 10/2010 to 4/2011
Education
National Career Readiness Certificate -
01.2011
Medical Terminology and Billing Certificate - undefined
Des Moines Area Community College
Ankeny, Iowa07.2011
High School Diploma - undefined
Ankeny High School
Ankeny, Iowa01.1999
Skills
- Medical Knowledge
- Process statements to patients
- Research payments, charges, and disputes per patient request
- Assists co-workers in daily activities and helps train new employees
- Knowledgeable in ins processes and types of ins
- Filling Clerk
- Responsible for filing bonds
- Maintained order and updated filing and database systems
- Followed required procedures for documenting needed information
- Data Processing
- Processed insurance applications, cancellations, and renewals
- Navigated through multiple systems without assistance
- Utilized 10 key and typewriter
- Call Center Experience
- Utilized phone skills
- Assisted customers on their insurance and claim needs
- Negotiated with customer to resolve past due mortgages
- Assisted customers, employers, and co-workers in completing verification of employments
- Computer Skills
- Proficient in Microsoft Word, Excel, and Outlook
- Demonstrated excellent computers skills since 1997
- CPR, Horizons, GPMS and Other programs
- HIPAA compliance
- Medical Billing Understanding
- Follow-up skills
- Medical terminology knowledge
- Team collaboration
- Verbal and written communication
- Medical terminology
- Patient care
Timeline
Patient Account Rep
The Iowa Clinic P.C.
06.2024 - Current
Billing Specialist
UnityPoint At Home/ Iowa Health Systems/UnityPoint Clinics
03.2013 - 03.2024
Verification Specialist
Aerotek
05.2012 - 04.2013
Data Entry Processor
The Palmer Group
09.2011 - 10.2011
Medical Terminology and Billing Certificate - undefined
Des Moines Area Community College
High School Diploma - undefined
Ankeny High School
National Career Readiness Certificate -
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