James Thomas Ervin Jr.
Germantown,TN
Summary
Professional pest management specialist equipped to deliver effective solutions. Strong expertise in identifying, treating, and preventing pest infestations. Known for reliable teamwork, adaptability, and achieving targeted results. Skilled in safe chemical application, problem-solving, and customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Xpel Termite and Pest Control
08.2024 - 01.2025
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Reduced chemical usage in treatments by implementing integrated pest management strategies, contributing to environmental sustainability.
- Inspected commercial and residential buildings and structures for pest issues.
- Complied with safety guidelines and regulations with during pest control processes.
Service Sales Representative
Cintas
10.2022 - 04.2024
- Develop and maintain relationships with existing customers to drive service sales revenue
- Coordinate with internal teams to ensure timely and accurate delivery of services to customers
- Negotiate contracts and agreements with customers to secure service sales
- Provide ongoing support and follow-up to customers to ensure satisfaction and retention
Construction Assistant
Source One
09.2021 - 10.2022
- Preparing construction sites, materials and tools
- Removing debris, garbage and dangerous materials from sites
- Worked independently on assigned remodeling tasks
Termite Technician
Allied
11.2020 - 09.2021
- Applied anti-terminate treatments to structures according to schedule, safety procedures and label instructions
- Responsible for completion of all forms documenting services provided
- Demonstrated clear communication skills and ability to problem solve by managing time and daily schedule effectively
Outside Sales Professional
Terminix
01.2016 - 11.2020
- Applied anti-terminate treatments to structures according to schedule, safety procedures and label instructions
- Responsible for completion of all forms documenting services provided
- Demonstrated clear communication skills and ability to problem solve by managing time and daily schedule effectively
New Business Developer
Games Workshop
01.2014 - 01.2016
- Solicit new business for leading manufacturer of plastic miniature model kits and games
- Build positive relationships with customers and grew account base within territory
- Generate leads using multiple sources while utilizing the cold call and follow-up process
- Contribute to the implementation of promotional programs that optimize revenue levels in competitive market
- Play a major role in increasing retention and satisfaction of new customers
- Perform high level of customer service through entire sales process
Advertising Sales Representative
Delta State University
01.2008 - 01.2014
- Assist in the sale of radio, television, website and venue signage advertising
- Establish corporate partnership opportunities predicated on trade value
Coordinator of Game Day Operations
Delta State University
01.2007 - 01.2014
- Served as facility/venue administrator while enforcing all maintenance regulations
- Directed the pre-event venue organization and post-event dismantling of game infrastructure
- Assist Campus Police with enforcement of all venue policies and procedures
- Serve as primary contact for patrons and support staff
- Procure payment for all game officials and support staff
- Supervise inventory audits within the Department of Athletics
Education
Master of Education - Health, Physical Education, Sport Management
Delta State University
Cleveland, MS12-2006
Bachelor of Social Science Education -
Delta State University
Cleveland, MS05-2000
Skills
- Chemicals handling
- Dependable and reliable
- Data entry
- Clean driving record
Certification
Certified Pest Control Technician
State of TN Department of Agriculture
Category 7
Timeline
Pest Control Technician
Xpel Termite and Pest Control
08.2024 - 01.2025
Service Sales Representative
Cintas
10.2022 - 04.2024
Construction Assistant
Source One
09.2021 - 10.2022
Termite Technician
Allied
11.2020 - 09.2021
Outside Sales Professional
Terminix
01.2016 - 11.2020
New Business Developer
Games Workshop
01.2014 - 01.2016
Advertising Sales Representative
Delta State University
01.2008 - 01.2014
Coordinator of Game Day Operations
Delta State University
01.2007 - 01.2014
Certified Pest Control Technician
State of TN Department of Agriculture
Category 7
Master of Education - Health, Physical Education, Sport Management
Delta State University
Bachelor of Social Science Education -
Delta State University
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