Diana Espana
Tiny's Famous Eats
Riverhead,NY
3
years of professional experience
Ambitious with strong background in leadership and team management. Handling team leadership and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and enhancing customer experiences and ensuring efficient workflows.
Work History
Assistant Manager
1 Year 8 Months- Assisted in daily operations, ensuring smooth workflow and high customer satisfaction.
- Executed inventory management tasks, maintaining stock levels and minimizing waste.
- Monitored employee performance, providing constructive feedback to improve efficiency.
- Trained new staff on operational procedures and customer service protocols.
- Implemented promotional strategies to enhance product visibility and sales performance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Tutor
3 Months- Provided constructive feedback to enhance student performance and confidence.
- Encouraged critical thinking and problem-solving skills through interactive activities.
- Assessed student progress and adjusted teaching methods accordingly.
- Developed personalized lesson plans tailored to individual student needs.
Line Server
2 Months- Served food promptly, ensuring quality and presentation standards met consistently.
- Managed customer orders efficiently, enhancing overall dining experience and satisfaction.
- Assisted in training new staff on kitchen workflow and safety protocols.
- Collaborated with kitchen team to maintain cleanliness and organization of service area.
- Monitored inventory levels, reporting shortages to prevent service disruptions.
- Implemented efficient serving techniques, reducing wait times during peak hours.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Education
Bachelor of Science - Architecture
- Presidential Scholarship Recipient
High School Diploma
- 4.0 GPA
- National Honor's Society Member
- Interact Club Member
- Key Club Member
- Women's Empowerment Club Treasurer
- Women In Science Engineering Member
- Student Ambassador Member
- Extracurricular Activities: Justice Court
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Multitasking and organization
Interpersonal skills
Cash register
Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Line Server
Tiny's Famous Eats
04.2026 - 06.2026Read More
Tutor
Voluntary
10.2025 - 01.2026Read More
Assistant Manager
Dari-Land Ice Cream
07.2023 - 03.2025Read More
Roger Williams University
Bachelor of Science from Architecture
Read More
Riverhead Senior High School
High School Diploma
Read More