Diana Frye
Belleville,KS
Summary
Driven Claims Administrator with proven expertise in managing insurance claims and customer service at Stephens Collision & Glass. Excelled in claims notifications and loss damage claim processing. Skilled in bookkeeping and customer communication, consistently delivering results beyond expectations.
Overview
17
17
years of professional experience
Work History
Claims Administrator
Stephens Collision & Glass
Belleville, KS
09.2023 - Current
Work with insurance companies to pay for customers bills when they have been in an accident. Creat & process bills through Sage. Answer the phone & customer service.
CSR & Loan Processor
New Century Bank
Belleville, KS
11.2014 - 09.2023
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
CSR
The Citizens National Bank
Belleville, KS 66935
03.2008 - 11.2014
- Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
Education
Belleville High School
Belleville, KS05.2006
Skills
Customer Communication
Claims Notifications
Information Verification
Loss and Damage Claim Processing
Workflow planning
Bookkeeping
Timeline
Claims Administrator
Stephens Collision & Glass
09.2023 - Current
CSR & Loan Processor
New Century Bank
11.2014 - 09.2023
CSR
The Citizens National Bank
03.2008 - 11.2014
Belleville High School