Diana Gabriel

• Developed and implemented strategic marketing campaigns, resulting in expanded customer base.
• Oversaw training and development to improve productivity and performance.
• Night life bottle service host. In charge of handling sales and stang . Responsible of conducting interviews for new employment .
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.

• Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating. Maintained a consistent, regular attendance record. Set up storeroom and work areas to allow easy access to stock items. Accurately recorded sales, made correct change and prepared charge slips for guests.

• Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic beverages.
• Routinely checked identification of patrons purchasing alcoholic beverages.
• Continually provided exceptional service to customers by being friendly, knowledgeable & accommodating.
• Maintained a consistent, regular attendance record.
• Set up storeroom and work areas to allow easy access to stock items.
• Accurately recorded sales, made correct change and prepared charge slips for guests.
• Carefully followed alcohol awareness procedures for preventing alcohol intoxication and dealing with intoxicated guests.
• Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.