Triston Cisneros
Las Vegas
Summary
Dynamic Operations Manager with a proven track record at VLT Ticketing @ Senor Frogs, enhancing operational efficiency and employee performance. Excelled in problem-solving and team leadership, significantly improving customer service and inventory management. Skilled in strategic planning and staff training, fostering a positive work environment and achieving higher retention rates.
Developed robust skills in process improvement and team leadership within dynamic and fast-paced environment. Seeking to transition into new field where exceptional organizational abilities and focus on efficiency can drive success. Proven track record in fostering productivity and enhancing operational workflows.
Overview
4
4
years of professional experience
Work History
Operations Manager
VLT Ticketing @ Senor Frogs
02.2023 - 01.2025
- Managed daily operations of bottle service, hookah sales, and open bar at Senor Frogs optimizing operations and helping implement new revenue streams into company.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Pizza Maker
Domino's Pizza
07.2021 - 05.2022
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Monitored and maintained clean working areas and cooking surfaces.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Education
Associate in Engineering Technology - Mechanical Engineering
College of Southern Nevada
Las Vegas, NVHigh School Diploma -
Del Sol Academy
Las Vegas, NV05-2023
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Strategic Planning
- Staff training
- Inventory management
- Staff management
- Customer relationship management
Timeline
Operations Manager
VLT Ticketing @ Senor Frogs
02.2023 - 01.2025
Pizza Maker
Domino's Pizza
07.2021 - 05.2022
Associate in Engineering Technology - Mechanical Engineering
College of Southern Nevada
High School Diploma -
Del Sol Academy
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