Diana Galindo
Temecula,CA
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
11
11
years of professional experience
Work History
Store Manager
GUESS RETAIL INC
Temecula, CA
10.2010 - 08.2021
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Coached sales associates on product knowledge by using wide variety of training tools.
Education
Associate of Arts - Fashion Merchandising
FIDM/Fashion Institute of Design & Merchandising
Los Angeles, CA06.2004
Skills
- Time Management
- Department Oversight
- Employee Training
- Staff Supervision
- Financial Statement Review
- Shift Scheduling
- Payroll Management
- Inventory Management
- Customer Service
- Store Merchandising
- Recruiting and Hiring
- Management Training
- Team Development
- Retail Merchandise Quality Standards
- Work Planning and Prioritization
- Delegating Work
- Bank and Safe Deposits
- Loss Prevention Procedures
- P&L Administration
- POS Terminal Operations
- Policies and Procedures
Timeline
Store Manager
GUESS RETAIL INC
10.2010 - 08.2021
Associate of Arts - Fashion Merchandising
FIDM/Fashion Institute of Design & Merchandising
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