Diana Garcia
Denver,CO
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
25
25
years of professional experience
Work History
Medical Assistant
Children's Hospital Of Colorado
05.2008 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Oriented and trained new staff on proper procedures and policies.
- Helping 15-50 patients daily.
Manager
Dairy Queen
07.1998 - 12.2002
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
Medical Certificate - Medical Assisting
Heritage College - Denver
Denver, CO07.2003
High School Diploma -
West High School
Denver, CO05.1993
Skills
- HIPAA Compliance
- Patient Flow Management
- Patient Scheduling
- Patient-Focused Care
- Professional Bedside Manner
- Adaptable
- Compassionate
- Prioritizing Stat Orders
- Direct Patient Care
- Trustworthy Companion
- Patient Management
- Complex Problem-Solving
- Team building
Timeline
Medical Assistant
Children's Hospital Of Colorado
05.2008 - Current
Manager
Dairy Queen
07.1998 - 12.2002
Medical Certificate - Medical Assisting
Heritage College - Denver
High School Diploma -
West High School