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Diana Gayle Bailey
Charleston,WV
Summary
Results-driven specialist in family services and education, adept at assessing needs and implementing strategic service plans that positively impact client outcomes. Proven ability to enhance organizational efficiency through effective communication and collaboration with multidisciplinary teams. Focused on fostering supportive environments that promote growth and compliance.
Overview
28
28
years of professional experience
Work History
Family Service Specialist
Grace Haven Family Services
Huntington, West Virginia
10.2024 - Current
- Conducted home visits to assess family needs, provided guidance and support, and developed service plans for each family.
- Conducted home visits to assess family environments, identifying challenges and needs.
- Completed intake assessments on families to determine service needs.
- Participated in multidisciplinary team meetings to discuss case planning strategies and coordinate services between multiple providers.
- Coordinated transportation for clients to medical appointments and court hearings, facilitating access to essential services.
- Maintained comprehensive case records and documentation to ensure compliance and support service delivery.
- Maintained detailed records of all client interactions, including assessments, progress notes, treatment plans, and discharge summaries.
- Maintained accurate records of client progress and interactions according to agency standards.
- Maintained confidentiality through stringent handling of charts and data.
Teacher
Kanawha County Schools
, USA
08.1998 - Current
- Supervised classes to create a safe and productive learning environment, promoting student engagement and participation.
- Develop and implement a successful classroom management system.
- Engage in the development of schemes of work and lesson plans in line with curriculum objectives.
- Deliver personalized instruction to each student by encouraging interactive learning.
- Assisted students in grades kindergarten through fifth grade with reading skills, fostering their literacy development and confidence.
- Communicated essential information to students, colleagues, and parents about student progress and needs, facilitating collaborative support for academic success.
- Prepare and distribute periodic progress reports and semester report cards.
Teacher
Sylvan Learning Center
06.2003 - 07.2013
- Planned and delivered engaging instructional activities that promoted active learning.
- Identified and implemented diverse instructional resources and methods to accommodate students' varying needs.
- Assisted students in improving reading, writing, and elementary math skills, while providing support for study skills, ACT/SAT prep, and homework.
- Developed and issued educational content including notes, tests, and assignments.
Education
Master of Arts - Social Work
Marshall University
Huntington, WV08-2024
Master of Arts - Humanities
Marshall University
Huntington, WV08-2022
MA - Reading Education
Marshall University
Huntington, WV08-2000
Bachelor of Arts - Elementary Education
Marshall University
Huntington, WV12-1995
Skills
- Case Management
- Intake assessment
- Service planning
- Client Services
- Regulatory Compliance
- Confidentiality standards
- Confidentiality practices
- Paperwork/Documentation
- Record keeping
- Continuous Process Improvement
- Strategic planning
- Task prioritization
- Organization & Time Management
- Attention to Details
- Client interviewing
- Relationship Building
- Conflict Resolution
- At-risk youth experience
- Parental and guardian assistance
- Time management
Affiliations
- WVEA/KCEA, Vice President
- Treasurer
- Secretary
Performance Highlights
- Multitasking – Able to prioritize while managing multiple tasks and maintaining focus on major objectives to boost productivity.
- Decision Making – Able to quickly analyze situations and weigh out the best possible options before making decisions to achieve profitable results.
- Vision – Ability and willingness to translate organization vision into a project vision.
- Leadership – Demonstrated success as a leader with excellent initiatives that are inherent in eliciting the best quality of a team with a commitment to highest levels of services.
- Customer Service – Ability to anticipate and meet the needs of both internal and external customers along with delivering high-quality products and services with commitment to continuous improvement.
- Communication – Equipped with interpersonal communication skills and able to smoothly blend and interact with top management and peers.
- Analytical – Expert in analyzing processes to identify deficiencies and creating solutions to achieve profitable results.
- Computer – Expert user of Microsoft Office; Word, Excel & PowerPoint with ability to quickly learn and master new technology.
Activities
- I love animals and make monthly monetary and supply donations to the Kanawha County Animal Shelter and I have volunteered at their Thanksgiving Feast.
- As an active member of the KCEA/WVEA, I participate in activities that support students and teachers in my school, county, state, and nationally.
- The Kanawha County Education Association plans fundraisers to donate to the Kanawha County Schools Clothing Fund and has elected me to attend local, state and national conferences.
Timeline
Family Service Specialist
Grace Haven Family Services
10.2024 - Current
Teacher
Sylvan Learning Center
06.2003 - 07.2013
Teacher
Kanawha County Schools
08.1998 - Current
Master of Arts - Social Work
Marshall University
Master of Arts - Humanities
Marshall University
MA - Reading Education
Marshall University
Bachelor of Arts - Elementary Education
Marshall University