Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
7
7
years of professional experience
Work History
Shift Manager
El Pollo Loco
Sacramento, CA
03.2018 - Current
Developed and maintained positive working relationships with staff, customers, and vendors.
Monitored store operations to ensure compliance with company policies and procedures.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Assisted in resolving escalated customer service issues in a timely manner.
Managed the scheduling of staff shifts to ensure adequate coverage at all times.