Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Guzman

Pasco,WA

Summary

.

Overview

5
5
years of professional experience

Work History

Guest Service Representative

Target
Richland, WA
08.2020 - 03.2025
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.

Education

Chiawana High School
West Pasco
06.2022

Skills

  • Customer service
  • Guest accommodations
  • Detail-oriented
  • Training and mentoring
  • Team building
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Guest Service Representative

Target
08.2020 - 03.2025

Chiawana High School
Diana Guzman