Diana Hernandez
HumanGood
Fresno,CA
7
years of professional experience
Results-driven administrative professional prepared for role requiring meticulous attention to detail and effective communication. Known for fostering collaborative environment and ensuring operational efficiency. Flexible and reliable with focus on achieving optimal outcomes, skilled in multitasking and coordinating tasks seamlessly.
Work History
Assistant Administrator /Occupancy Specialist
5 Years 4 Months- Developed and maintained filing systems to enhance document retrieval and organization.
- Maintained personnel records and updated internal databases to support document management.
- Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Tracked expenses, processed invoices and completed other related accounting tasks.
- Assisted in the development and implementation of new policies and procedures, ensuring compliance with industry best practices and established regulatory standards.
Dental Receptionist
1 Year 1 Month- Coordinated insurance verification processes, ensuring accurate patient billing and reduced claim denials.
- Managed patient scheduling using dental practice management software to optimize appointment flow.
- Streamlined office procedures, improving front desk efficiency and enhancing patient experience.
- Assisted in maintaining patient records, ensuring compliance with HIPAA regulations and data accuracy.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Education
High School Diploma
Timeline
Assistant Administrator /Occupancy Specialist
HumanGood
04.2021 - CurrentRead More
Dental Receptionist
Willow Dental Group
02.2020 - 03.2021Read More
Mc Lane High
High School Diploma
Read More