Diana Hernandez
Clute,TX
Overview
16
16
years of professional experience
Work History
Grievance Investigator
Texas Department of Criminal Justice
Rosharon, Texas
09.2025 - 02.2026
- Collects grievance forms from unit mailboxes, categorizes them, and identifies immediate emergency situations.
- Gathers facts to uncover what happened, reviews internal documentation, and interviews staff and inmates to assess accountability.
- Submits investigative findings to the unit warden or administration for a final decision before returning the response to the inmate.
Administrative Assistant III
Texas Department of Criminal Justice
Rosharon, TX
12.2021 - 09.2025
- Organizes, assigns, and reviews unit count room activities to include unit absentee tracking procedures; assigns inmate housing in compliance with legal, medical, and custody requirements; reviews housing and job assignment records to determine compliance with Lamar and Health Summary for Classification (HSM-18) restrictions; makes approved adjustments to comply with mandates; and maintains classification committee records.
- Coordinates with security staff to ensure accuracy of the count process and appropriate inmate housing assignments; assists in resolving errors or conflicts; and ensures accurate maintenance of the count room board display.
- Compiles and enters data for the preparation and maintenance of accurate count room records and the verification of information related to the unit strength and count to include additions, deletions, housing assignments, custody status, job assignments, medical status, absences, and lay-ins.
- Responds to routine inquiries regarding count room rules, regulations, policies, procedures, records, and reports; assists in the development of unit count room policies and procedures; and makes recommendations for improvements.
- Organizes, assigns, and reviews the work of others; and assists in training and providing technical assistance to others.
- Performs a variety of marginal duties not listed, to be determined and assigned as needed
Administrative Assistant II
Texas Department of Criminal Justice
Rosharon, TX
07.2021 - 12.2021
- Prepares and proofs documents ensuring compliance with rules, regulations, policies, and procedures; and maintains files, records, and other documents.
- Performs data entry and retrieval; posts information to agency records; modifies forms and records; compiles, organizes, and tabulates data and makes calculations; and opens, classifies, sorts, and routes inmate files and records.
- Answers telephones; responds to requests for information; and answers inquiries regarding policies and procedures.
- Performs a variety of marginal duties not listed, to be determined and assigned as needed.
Inventory Store Specialist IV
Texas Department of Criminal Justice
Angleton, Texas
06.2019 - 12.2020
- Coordinates commissary operations; sells merchandise to employees and offenders; and ensures accurate recording of commissary sales and receipts.
- Coordinates, schedules, and conducts periodic inventory of stock and merchandise; determines quantities of merchandise needed to maintain adequate inventory; coordinates the disposal of surplus property and the rotation of merchandise; reconciles inventory records with asset accounting records and resolves inventory-reporting discrepancies; and monitors, inspects, and maintains cleanliness and appearance of the commissary.
- Reviews and approves requisitions for replenishing supplies and merchandise; reviews invoices for accuracy and confirms the receipt of items requested; prepares and reviews inventory control records and reports; and monitors inventory databases.
- Supervises the work of employees and offenders; and provides technical assistance in inventory control, management, and ordering methods.
- Assists in maintaining security of assigned offenders.
- Performs a variety of marginal duties not listed, to be determined and assigned as needed
Inventory Store Specialist III
Texas Department of Criminal Justice
Angleton, TX
10.2017 - 06.2019
- Coordinates commissary operations; sells merchandise to employees and inmates; and ensures accurate recording of commissary sales and receipts.
- Schedules and conducts periodic inventory of stock and merchandise; determines quantities of merchandise needed to maintain adequate inventory; arranges and rotates merchandise; assists with investigations of lost property items; and inspects and maintains cleanliness and appearance of the commissary.
- Assists in the preparation of requisitions for replenishing supplies and merchandise; verifies the receipt of items requested; prepares and reviews inventory control records and reports; and reviews and maintains inventory databases.
- Provides guidance to inmates in inventory control, management, and ordering methods.
- Organizes, assigns, and reviews the work of others; and assists in maintaining security of assigned inmates.
- Performs a variety of marginal duties not listed, to be determined and assigned as needed.
Clerk II Count Room
Texas Department of Criminal Justice
Angleton, TX
06.2016 - 10.2017
- Organizes, assigns, and reviews unit count room activities to include unit absentee tracking procedures; assigns inmate housing in compliance with legal, medical, and custody requirements; reviews housing and job assignment records to determine compliance with Lamar and Health Summary for Classification (HSM-18) restrictions; makes approved adjustments to comply with mandates; and maintains classification committee records.
- Coordinates with security staff to ensure accuracy of the count process and appropriate inmate housing assignments; assists in resolving errors or conflicts; and ensures accurate maintenance of the count room board display.
- Assists in performing data entry for the preparation and maintenance of accurate count room records and the verification of information related to the unit strength and count to include additions, deletions, housing assignments, custody status, job assignments, medical status, absences, and lay-ins.
- Responds to routine inquiries regarding count room rules, regulations, policies, procedures, records, and reports; assists in the development of unit count room policies and procedures; and makes recommendations for improvements.
- Organizes, assigns, and reviews the work of others; and assists in training and providing technical assistance to others.
- Performs a variety of marginal duties not listed, to be determined and assigned as needed.
Clerk I Inmate Records
Texas Department of Criminal Justice
Angleton, TX
02.2015 - 06.2016
- Prepares and proofs documents ensuring compliance with rules, regulations, policies, and procedures; and maintains files, records, and other documents.
- Performs data entry and retrieval; posts information to agency records; modifies forms and records; compiles, organizes, and tabulates data and makes calculations; and opens, classifies, sorts, and routes inmate files and records.
- Answers telephones; responds to requests for information; and answers inquiries regarding policies and procedures.
- Performs a variety of marginal duties not listed, to be determined and assigned as needed.
Teacher Assistant
Our Lady Queen of Peace Catholic School
Richwood, TX
03.2010 - 09.2015
- Maintaining student safety, guiding educational and play activities, assisting with basic hygiene (like toileting and handwashing), serving snacks, and prepping instructional materials.
Timeline
Grievance Investigator
Texas Department of Criminal Justice
09.2025 - 02.2026
Administrative Assistant III
Texas Department of Criminal Justice
12.2021 - 09.2025
Administrative Assistant II
Texas Department of Criminal Justice
07.2021 - 12.2021
Inventory Store Specialist IV
Texas Department of Criminal Justice
06.2019 - 12.2020
Inventory Store Specialist III
Texas Department of Criminal Justice
10.2017 - 06.2019
Clerk II Count Room
Texas Department of Criminal Justice
06.2016 - 10.2017
Clerk I Inmate Records
Texas Department of Criminal Justice
02.2015 - 06.2016
Teacher Assistant
Our Lady Queen of Peace Catholic School
03.2010 - 09.2015