Jennifer Arbuthnot

Investigates inmate grievances related to alleged violations.

Ensures compliance with laws, rules, and regulations.

Prepared and presented cases, testimony, and evidence during hearings and court proceedings.

• Assists in overseeing commissary operations; sells merchandise to employees and offenders; and ensures accurate recording of commissary sales and receipts.
• Schedules and conducts periodic inventory of stock and merchandise; determines quantities of merchandise needed to maintain adequate inventory; arranges and rotates merchandise; assists with investigations of lost property items; and inspects and maintains cleanliness and appearance of the commissary
• Assists in the preparation of requisitions for replenishing supplies and merchandise; verifies the receipt of items requested; prepares and reviews inventory control records and reports; and reviews and maintains inventory databases
• Provides guidance to offenders in inventory control, management, and ordering methods
• Assists in maintaining security of assigned offenders.

• I was responsible for performing highly complex library work
• Skills to train and supervise the work of others
• I also responsible for selecting, acquiring, cataloguing, classifying, circulating, and maintaining library materials; and furnishing reference, bibliographical, and readers' advisory services
• May perform in-depth, strategic research, and synthesize, analyze, edit, and filter information
• May set up or work with databases and information systems to catalogue and access information.

• I was responsible for logging all incoming mail into an internal system as required
• Deliver messages and packages from one department or individual to another within an office, maintain shipping and mailing supplies, such as envelopes, tape, and stamps, and keep an inventory of these supplies
• In addition, I handled all outgoing packages; they package items, ensure proper labeling, and arrange pickup from the post office, UPS, FedEx, or other carriers
• I processed all offenders Mail going in and out of the unit on a daily basis
• Also had to maintain information on TDCJ mainframe on a daily basis for all offenders on the unit.

• Serving visitors by greeting, welcoming, and directing them appropriately
• Notifies company personnel of visitor arrival
• Maintains security and telecommunications system
• Informs visitors by answering or referring inquiries
• Directs visitors by maintaining employee and department directories
• Maintains security by following procedures, monitoring logbook, and issuing visitor badges Operates telecommunication system by following manufacturer's instructions for house phone and console operation
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
• Contributes to team effort by accomplishing related results as needed.

• I was responsible for handling money transactions, also taking reservations for guests that came in and over the phone
• I was responsible for giving great customer service to every guest that came into the hotel
• I also did filing and computer work.

• I was responsible for taking payments for phone plans from customers that came in and called over the phone
• I was responsible for amazing customer service
• I also was responsible for being organized, cleaning, and making sure every customer was happy.

• I was responsible for handling money transactions, also taking reservations for guests that came in and over the phone
• I was responsible for giving great customer service to every guest that came into the hotel
• I also did filing and computer work.