Diana Hildreth
Aberdeen,North Carolina
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
To Go Specialist
Kickback Jack's
08.2024 - Current
- Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
UXO Tech 1
Arcadis Inc.
11.2023 - 11.2023
- UXO team member for AGC, Intrusive, RTK, Soil Sampling.
UXO Tech 1
Arcadis Inc.
05.2023 - 05.2023
- UXO team member for DGM, AGC, Intrusive, and EM-61.
UXO Tech 1
Arcadis Inc.
03.2023 - 04.2023
- UXO team member for surface sweep clearance.
UXO Tech 1
Arcadis Inc.
10.2022 - 03.2023
- UXO team member for surface sweep clearance and worked on the Geo team operating the Metal Mapper 2x2.
Front Desk Ambassador/Childcare Provider
Burn Boot Camp
09.2021 - 03.2022
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained clean and organized front desk areas to uphold polished company image.
- Developed and maintained positive relationships with guests for satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Introduced children to educational games and activities to boost learning.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Utilized positive reinforcement techniques to encourage good behavior.
Fine Dining Server
Theos Taverna
02.2021 - 08.2021
- Learned and utilized extensive wine knowledge to enhance guest dining experiences.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Rolled silverware, set up tables and polished glassware and silverware.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Managed sections for smooth flow of guests and orders.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Inspected dishes and utensils for cleanliness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
To Go Specialist
Kickback Jack's
05.2019 - 07.2021
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Demonstrated knowledge of menu items and corresponding ingredients.
Housekeeper
Three Bears Lodge
04.2014 - 08.2014
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Washed and put away kitchen dishes, utensils and glassware.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Education
200 Hours Course - Unexploded Ordnance Technician Level 1
Texas A&M University
College Station, TX05-2022
High School Diploma -
Vasile Lupu
Moldova07-2013
Skills
- Detail-oriented
- Goal oriented
- Quick learner
- Teamwork
- Self motivation
- Adaptability and flexibility
- Multitasking Abilities
- Time management
- Cash handling
- Attention to detail
- Excellent communication
- Bilingual
Languages
Romanian
Russian
Timeline
To Go Specialist
Kickback Jack's
08.2024 - Current
UXO Tech 1
Arcadis Inc.
11.2023 - 11.2023
UXO Tech 1
Arcadis Inc.
05.2023 - 05.2023
UXO Tech 1
Arcadis Inc.
03.2023 - 04.2023
UXO Tech 1
Arcadis Inc.
10.2022 - 03.2023
Front Desk Ambassador/Childcare Provider
Burn Boot Camp
09.2021 - 03.2022
Fine Dining Server
Theos Taverna
02.2021 - 08.2021
To Go Specialist
Kickback Jack's
05.2019 - 07.2021
Housekeeper
Three Bears Lodge
04.2014 - 08.2014
200 Hours Course - Unexploded Ordnance Technician Level 1
Texas A&M University
High School Diploma -
Vasile Lupu
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