Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Hurtado

Houston,TX

Summary

Detail-oriented personwith bilingual abilities combines with integrity. Well-educated and poised with superior communication skills.


I am a person committed to my work, I have innovative ideas, I like the challenges and new projects that the company where I intend to work could propose me; I have facility to relate with people, I have no problem working under pressure, I like to face the obstacles that arise and my mission in any job is to achieve the objectives of the company and my team

Overview

2
2
years of professional experience

Work History

Concierge

Briarglen Condominiums
01.2023 - 11.2023


  • Streamlined communication between departments, ensuring efficient service delivery to guests.
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.
  • Supported event planning efforts, contributing to the successful execution of memorable occasions.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Coordinated transportation arrangements for guests, ensuring timely arrivals and departures.

Lead Valet Attendant

Highland Tower Condominiums
02.2022 - 10.2022
  • Enhanced customer satisfaction by providing efficient valet parking services and maintaining a friendly demeanor.
  • Maintained a safe and secure environment for guests'' vehicles by conducting regular security checks in the parking area.
  • Trained new valet attendants to maintain high standards of professionalism and efficiency in daily operations.

Education

No Degree - Health Administration

Universidad Libre
Colombia
08.2020

Customer Service

Sena
Colombia
02.2014

Skills

  • Quality Assurance
  • Cash Handling
  • Administrative Support
  • Guest Relations
  • Customer Service
  • Telephone Etiquette
  • Excellent Multitasking
  • Strong Work Ethic

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Concierge

Briarglen Condominiums
01.2023 - 11.2023

Lead Valet Attendant

Highland Tower Condominiums
02.2022 - 10.2022

No Degree - Health Administration

Universidad Libre

Customer Service

Sena
Diana Hurtado