Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Ibarra

San Diego,CA

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

8
8
years of professional experience

Work History

Cashier

Barrio Donas
10.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Collaborated with team members to maintain smooth operations during peak hours.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Retail Sales Associate

Burlington
06.2019 - 06.2020
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.

Team Member

Jack in the Box
02.2017 - 04.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Education

Associate of Arts And Sciences -

San Diego Mesa College
San Diego, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Cleaning and sanitizing
  • Issue resolution
  • Multitasking and organization
  • Fluent in Spanish

Timeline

Cashier

Barrio Donas
10.2019 - Current

Retail Sales Associate

Burlington
06.2019 - 06.2020

Team Member

Jack in the Box
02.2017 - 04.2019

Associate of Arts And Sciences -

San Diego Mesa College

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