Diana Jimenez

Dynamic Customer Service Representative with a proven track record at Cognosante, excelling in client relations management and effective problem resolution. Enhanced customer satisfaction through empathetic communication and accurate information delivery. Skilled in Microsoft Excel and adept at managing high-stress situations, fostering loyalty and repeat business.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.