Diana Kindler
Idaho Falls
Summary
Dynamic Certified Pharmacy Technician with extensive experience at Walmart, excelling in prescription processing and HIPAA compliance. Proven ability to manage inventory effectively while ensuring patient confidentiality. Strong problem-solving and communication skills foster exceptional customer relationships, contributing to a seamless pharmacy operation. Committed to enhancing patient care and safety in a fast-paced environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
Ammon
09.2014 - Current
- Processed prescriptions accurately for patients in a fast-paced pharmacy environment.
- Operated pharmacy software to manage patient records and prescription orders.
- Ensured compliance with safety regulations and pharmacy policies consistently.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
Manager
Staples
Idaho Falls
08.2012 - 09.2014
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained team members on product knowledge and customer service best practices.
- Managed inventory levels and organized stockroom for optimal accessibility.
- Assisted in resolving customer inquiries and complaints effectively and promptly.
- Maintained cleanliness and organization of the store environment for safety compliance.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
Massage Therapist
Massage Envy
Ammon
06.2010 - 08.2012
- Delivered therapeutic massage services to enhance client relaxation and well-being.
- Consulted with clients to assess individual needs and create personalized treatment plans.
- Maintained a clean and organized therapy room following health and safety standards.
- Educated clients on benefits of massage therapy and self-care practices at home.
- Utilized various massage techniques, including Swedish, deep tissue, and sports massage.
- Documented client progress and treatment plans in the company's management system.
Education
Bachelor of Science - Dietetics
Idaho State University
Pocatello, ID05-2011
Skills
- Prescription processing
- Pharmacy software
- Inventory management
- HIPAA compliance
- Prescription preparation
- Customer relationship management
- Conflict resolution
- Attention to detail
- Effective communication
- Time management
- Insurance verification
- HIPAA
- Problem-solving skills
- Stocking medications
Affiliations
- I like to Crochet
- Practice Yoga and other types of exercise
- I like playing with my dog
Certification
- I am licensed through the Idaho Board of Pharmacy
- I am certified with PTCB
References
References available upon request.
Timeline
Certified Pharmacy Technician
Walmart
09.2014 - Current
Manager
Staples
08.2012 - 09.2014
Massage Therapist
Massage Envy
06.2010 - 08.2012
Bachelor of Science - Dietetics
Idaho State University
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