DIANA KURASHVILI PABON
Garland,TX
Summary
Dedicated professional with 20 years of experience in leadership, customer service, and team coordination. Recognized for problem-solving abilities and a strong work ethic. Demonstrates emotional maturity and effective decision-making in high-pressure environments.
Overview
2
2
Languages
23
23
years of professional experience
Work History
Store Manager
Dr Delphinium
Dallas, Texas
12.2022 - Current
- Lead and supervise a team of employees while promoting accountability, professionalism, and ethical workplace standards.
- Demonstrate leadership under pressure by making decisions and prioritizing customer satisfaction.
- Resolve customer and employee concerns using sound judgment, professionalism, and effective communication.
- Trained and mentored new employees on operational procedures, enhancing team readiness and compliance.
- Maintained records and monitored inventory while overseeing daily operations to uphold organizational standards.
- Fostered teamwork and collaboration, contributing to achievement of organizational goals and a productive work environment.
- Tracked work hours weekly
Sales Coordinator
TJX Companies, Marshalls
Plano, Texas
07.2015 - 11.2022
- Monitored merchandise and maintained inventory accuracy to support efficient store operations and adherence to company guidelines.
- Provided exceptional customer service while consistently upholding professionalism and integrity in all interactions.
- Built positive relationships with customers and coworkers through clear communication and respect.
- Demonstrated strong attention to detail while performing opening and closing procedures.
- Worked effectively in a fast-paced environment requiring sound judgment, adaptability and teamwork.
- Assisted in training and onboarding new associates to ensure a smooth integration into the team.
- Hours per week: 35
Receptionist
Renaissance Clinic | Tbilisi, Georgia
Tbilisi, Georgia
02.2011 - 07.2012
- Answered high volumes of phone calls and emails, delivering professional customer service to enhance client satisfaction.
- Coordinated appointments, orders, and administrative activities to optimize workflow and support team operations.
- Managed confidential patient information with discretion, integrity, and strict attention to privacy requirements.
- Demonstrated reliability and trustworthiness while handling sensitive information.
- Processed transactions and maintained accurate records
- Maintained consistent 32-hour work schedule, providing reliable support for daily operations.
Office Manager
Bizol Georgia
Tbilisi, Georgia, GA
09.2008 - 11.2011
- Supported leadership by streamlining office operations and facilitating timely communication.
- Managed administrative operations and organized records to enhance operational efficiency.
- Demonstrated strong organizational skills and accountability in managing multiple priorities.
- Coordinated meetings and processed orders while ensuring compliance with company documentation procedures.
- Handled confidential information responsibly while demonstrating honesty and professional judgment.
- Hours per week: 40
Call Center Operator
Georgian investment Group XXI
Tbilisi, Georgia, GA
01.2004 - 08.2007
- Demonstrated reliability and sound judgment while resolving customer or driver concerns, enhancing overall satisfaction.
- Consistently displayed professionalism, integrity and accountability when handling information and customer interactions.
- Maintained effective communication and collaborated with team members to achieve operational goals.
- Gathered, verified, and entered information into computer systems with a high degree of accuracy and attention to detail.
- Tracked work hours to ensure accurate scheduling and availability for night shifts.
Education
Associate Degree in Nursing - Nursing
Georgian Medical Technical Collage
Tbilisi, Georgia09-2004
Skills
- Inventory management
- Decision making
- Problem solving
- Team leadership
- Effective communication
- Adaptability
- Attention to detail
- Multitasking
- Reliability
- Conflict resolution
- Bilingual communication
Languages
Georgian
Full Professional
Russian
Full Professional
Timeline
Store Manager
Dr Delphinium
12.2022 - Current
Sales Coordinator
TJX Companies, Marshalls
07.2015 - 11.2022
Receptionist
Renaissance Clinic | Tbilisi, Georgia
02.2011 - 07.2012
Office Manager
Bizol Georgia
09.2008 - 11.2011
Call Center Operator
Georgian investment Group XXI
01.2004 - 08.2007
Associate Degree in Nursing - Nursing
Georgian Medical Technical Collage