Desired Job Title
Frontline AdjusterAuto Liability AdjusterFinal Inspection Technician/Work Order SpecialistStay-at-Home-ParentWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Henderson, NV
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Diana Lewis
Henderson
Work Preference
Summary
Detail-oriented professional with expertise in data management and quality assurance. Proven ability to troubleshoot complex issues and enhance operational efficiency through effective communication and collaboration. Committed to delivering high-quality service while managing numerous tasks in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Frontline Adjuster
Aspire General Insurance
11.2025 - Current
- Verified reported information to confirm valid coverage, enhancing claim accuracy.
- Thoroughly document claim files and communicate compassionately/professionally.
- Effectively collaborate with customers, vendors, and agencies.
- Effectively collaborate with customers, vendors, and agencies.
Auto Liability Adjuster
Kemper Insurance
Henderson
10.2024 - 10.2025
- Assessed coverage and liability to ensure accurate claim resolution and compliance with state regulations.
- Collected statements and documentation to facilitate claim settlement.
- Delivered high-quality customer service as primary contact for benefits, faults, and coverages during claim process.
Final Inspection Technician/Work Order Specialist
Wabtec Corporation
Las Vegas
01.2021 - 06.2024
- Perform final quality control inspection of AC/DC locomotive combinations prior to shipping.
- Test products per written test procedures, verify current revision level of product, and visually inspect products for appearance and workmanship prior to final shipping.
- Executed Oracle transactions for shipping, receiving, and work order corrections, ensuring accurate inventory balancing and transfers.
- Communicate with customers regarding shipments, log accuracies and necessary paperwork.
- Diagnosed and resolved product failures at component level, identifying root causes to prevent recurrence.
- Adhere to all policies and procedures as well as regulatory standards and safety requirements.
- Predicted future component shortages by correcting problematic transactions and monitoring daily progress.
- Eliminated gaps in training by creating a database of procedures.
Stay-at-Home-Parent
01.2016 - 12.2021
- Ensured safety and well-being of special needs child through daily care routines and support.
Education
Bachelor of Science - Business Administration and Project Management
Southern New Hampshire University
Manchester, NHSkills
- Data Entry
- Data Verification
- Database Maintenance
- Spreadsheets
- Microsoft Office Suite
- OBIEE
- Oracle
- Attention to Detail
- Accuracy
- Time Management
- Organization
- Problem-Solving
- Adaptability
- Fast/Accurate Typist
- Communication Skills
- Confidentiality
- Coaching and mentoring
- Purchase order processing
Timeline
Frontline Adjuster
Aspire General Insurance
11.2025 - Current
Auto Liability Adjuster
Kemper Insurance
10.2024 - 10.2025
Final Inspection Technician/Work Order Specialist
Wabtec Corporation
01.2021 - 06.2024
Stay-at-Home-Parent
01.2016 - 12.2021
Bachelor of Science - Business Administration and Project Management
Southern New Hampshire University