Diana Marin
12450 W Claremont St Litchfield Park,AZ
Summary
Goal-driven and skilled individual offering 9 years of experience in aviation industry. Knowledgeable and strategic thinker. Successful and diverse experience in below-wing airline operations. Excellent with time management skills. True problem-solver, remains calm under pressure to meet daily goals.
Overview
9
9
years of professional experience
Work History
Ramp Supervisor
Southwest Airlines
07.2014 - Current
- Evaluated performance, set schedules and coached ramp agents on work areas.
- Maintained documentation, completed shift paperwork and submitted information for team payroll.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Knowledge of CBA/ Labor Relations
Education
High School Diploma -
Otay Ranch Senior High School
Chula Vista, CA06.2008
Skills
- Work Coordination
- Communication
- Dependable and Responsible
- Problem Resolution
- Daily Operations Management
- Strategic Planning
- Time Management
- Attention to detail
Timeline
Ramp Supervisor
Southwest Airlines
07.2014 - Current
High School Diploma -
Otay Ranch Senior High School