Summary
Work History
Education
Skills
Languages
Timeline
Generic

Diana Mejia

Houston

Summary

Dynamic and results-driven professional with extensive experience as a Cashier at Burlington, excelling in cash handling and customer assistance. Recognized for enhancing customer satisfaction through effective communication and problem resolution. Proven ability to mentor staff and maintain high standards, contributing to a positive shopping environment and increased sales.

Work History

Cashier

Burlington
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Associate of Science - Welding

Lone Star College
Houston, TX
05-2025

High School Diploma -

Klein Forest High School
Houston, TX
05-2023

Skills

  • Welding techniques
  • Customer assistance
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Product restocking
  • Refunds and exchanges
  • Merchandise restocking
  • Refund handling
  • Basic math
  • Blueprint reading

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Burlington
10.2024 - Current

Associate of Science - Welding

Lone Star College

High School Diploma -

Klein Forest High School
Diana Mejia