PROFESSIONAL PROFILE
Overview
Work History
Education
Skills
Timeline

Diana Mejia Pelaez

Collette
Providence,RI
8
years of professional experience

Customer service experience Energetic, organised and, hard-working Bilingual in English and Spanish Computer skills: Microsoft Office (Word, PowerPoint, MS Outlook, MS OneNote)

Work History

Temporary Production Associate

3 Months
Collette | 01.2026 - 04.2026

•Prepared and conducted quality control reviews of guest travel documentation to ensure accuracy and compliance.

•Demonstrated flexibility by supporting additional operational tasks and cross-functional team needs as required.

•Utilized Collette internal systems to create, proofread, and finalize travel documents for clients.

Dining Experience Associate

6 Years 8 Months
Rhode Island School of Design, RISD | 01.2019 - 09.2025

•Built relationships with customers by providing friendly customer service.

Performed cash register functions accurately and efficiently.

•Greeted customers to determine wants or needs.

•Resolved customer complaints in a professional manner while adhering to company policies

and procedures.

Quality Assurance Technician

7 Months
Taylor Farms | 02.2020 - 09.2020
  • Ensure all staff within the facility follow GMP requirements
  • Create testing procedures to ensure that high quality standards are being met
  • Responsible for collecting and sending microbiological and chemical samples for lab test and verify that the results are comply with the standard

Machine Operator

9 Months
Rosco Manufacturing | 04.2018 - 01.2019
  • Maintain daily production records
  • Responsible for in process inspections
  • Operate packaging equipment
  • Responsible for high quality products production
  • Comply with all safety and health regulations

Education

Hope High School | Providence, RI

- Dental Assistant

Lincoln Technical Institute | Lincoln, RI | 04.2025

Skills

Delivered exceptional customer service and communication support to enhance client satisfaction.
Assisted diverse clientele in both English and Spanish to resolve inquiries effectively.
Utilized Microsoft Office Suite
including Word
PowerPoint
Outlook
and OneNote
to streamline communication and documentation.

Timeline

Temporary Production Associate

Collette
01.2026 - 04.2026Read More

Quality Assurance Technician

Taylor Farms
02.2020 - 09.2020Read More

Dining Experience Associate

Rhode Island School of Design, RISD
01.2019 - 09.2025Read More

Machine Operator

Rosco Manufacturing
04.2018 - 01.2019Read More

Hope High School

Read More

Lincoln Technical Institute

from Dental Assistant
Read More
Diana Mejia Pelaez