Diana Moran
Farmingville,New York
Summary
Friendly and organized front desk professional with experience in customer service, administrative support, and office coordination. Skilled in managing phone systems, scheduling appointments, and creating a welcoming environment for clients. Strong communication skills, attention to detail, and a dependable team player.
Overview
3
3
years of professional experience
Work History
Desk Receptionist
Paul J. Hooten & Associates
Mount Sinai, New York
08.2022 - Current
- Updated office supply inventory records on a regular basis.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Computed bills, collected payments and made change for guests.
- Answered incoming calls, took messages, and transferred calls to the correct departments.
- Printed out labels for mailing packages.
- Filed documents according to established filing systems.
- Sorted incoming mail and directed to correct personnel each day.
- Managed incoming and outgoing mail, including sorting, stamping, and distributing items as needed.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Prepared documents such as letters, memos, invoices or reports using Microsoft Word or Excel software programs.
- Managed Check-in / check-out process for clients / patients.
Education
High School -
Sachem High School East
Farmingville, New York06-2023
Skills
- Bilingual - English & Spanish
- Positive and professional
- File organization
- Data entry
- Multitasking and prioritization
- Clerical support
Timeline
Desk Receptionist
Paul J. Hooten & Associates
08.2022 - Current
High School -
Sachem High School East