Diana Norris
Rio Rancho,NM
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Assistant Manager
Loves Travel Stop
Albuquerque, NM
06.2023 - Current
- Supervised daily operations to enhance customer service and operational efficiency.
- Trained and mentored team members on best practices and operational procedures.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
Regional Manager
Taco Bell
Wellington, KS
11.2014 - 02.2023
- Led cross-functional teams to enhance operational efficiency across multiple locations.
- Developed and implemented training programs for staff, improving service quality and employee retention.
- Oversaw compliance with health and safety standards, ensuring a safe environment for employees and customers.
Education
High School Diploma -
Cedar Vale School
Cedar Vale, KSSkills
- Team leadership
- Staff supervision
- Employee scheduling
- Customer service
- Money handling
- Inventory management
- Decision-making
- Problem-solving
- Conflict resolution
- Time management
Certification
- Serve Safe Certification
- Alcohol and Tobacco Sales permit
Timeline
Assistant Manager
Loves Travel Stop
06.2023 - Current
Regional Manager
Taco Bell
11.2014 - 02.2023
High School Diploma -
Cedar Vale School