Diana Nunez
Frederick,MD
Summary
Compassionate and adaptable front desk specialist with a versatile background in healthcare administration. Known for strong attention to detail and efficient work prioritization, ready to leverage expertise to enhance patient interactions and support clinic operations.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Maryland Vision Institute
Frederick, MD
03.2026 - Current
- Greeted patients and managed check-in process to ensure smooth clinic operations.
- Answered phone calls and addressed inquiries with professionalism and accuracy.
- Processed patient registrations and insurance verifications for accurate billing procedures.
- Collected room deposits, fees, and payments.
Receptionist
Frederick Eye Institute
Frederick, MD
01.2025 - 03.2026
- Supported billing inquiries, improving communication between patients and insurance providers.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Rehab Therapy Technician
The Centers for Advanced Orthopedics
Frederick, MD
06.2024 - 12.2024
- Educated patients on proper techniques for exercises and mobility aids.
- Provided special therapeutic equipment on patients as directed
- Provided compassionate care to patients, ensuring a comfortable and supportive environment during rehabilitation sessions.
- Ensured a safe therapeutic environment by regularly inspecting equipment and maintaining cleanliness standards.
Education
Frederick Community College
Frederick, MD05-2027
Skills
- ModMed EMA program
- NextGen Scheduling
- CPR AED-First Aid Certified
- Work prioritization
- Customer service
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Front Desk Receptionist
Maryland Vision Institute
03.2026 - Current
Receptionist
Frederick Eye Institute
01.2025 - 03.2026
Rehab Therapy Technician
The Centers for Advanced Orthopedics
06.2024 - 12.2024
Frederick Community College