Tonya Brezina
Panama City,FL.
Summary
Hardworking Medical Front Desk Representative who brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
17
17
years of professional experience
Work History
Front Desk Receptionist
Intracoastal Dermatology
04.2023 - Current
- Greeted guests upon arrival and engaged in pleasant conversations while managing check-in process.
- Verified all pertinent information and entered into patients EHR chart.
- Verified insurance daily.
- Answered phones, scheduling, pulling faxes and emails.
- Processed referrals and scanning paperwork into patients EHR chart.
- Promoting services and products.
Front Desk Receptionist
Beaches Dermatology
12.2021 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multiple phone lines and scheduling.
- Check out and collecting co-pays/charges for services rendered. Collections(when needed).
- Promoting products and services.
- Processing all referrals for office, as well as updating and scanning patient information into EHR system.
Experience Secretary
Dr. Patrick Mastroianni
01.2008 - 10.2010
- Patient assessment and scheduling
- Scheduled diagnostic testing MRIs, CTs, and Physical Therapy for patients
- Insurance Pre-authorizations
- Answered multiple phone lines and answered questions or routed calls to appropriate people
- Kept, organized, and copied patient charts
- Prepared Medical-Legal Documents and interaction with attorney offices
Secretary/Ophthalmic Tech
Dr. Jeffrey Kaplan
02.2007 - 01.2008
- Greeting patients, check in and verifying pertinent information.
- Answered multiple phone lines, scheduling, collected co-pays, posted charges and payments.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Education
High School Diploma -
Central High School
Bridgeport, CT1995
Skills
- Verbal and Written Communication
- Multi-Line Telephone Systems
- Time Management
- Customer Assistance
- Office Supply Ordering
- Front Desk Operations
- Scheduling Appointments
- Microsoft Office
- Fax, scanner, printer
- IDX and MODMED(EMMA)
Timeline
Front Desk Receptionist
Intracoastal Dermatology
04.2023 - Current
Front Desk Receptionist
Beaches Dermatology
12.2021 - 12.2022
Experience Secretary
Dr. Patrick Mastroianni
01.2008 - 10.2010
Secretary/Ophthalmic Tech
Dr. Jeffrey Kaplan
02.2007 - 01.2008
High School Diploma -
Central High School
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