Diana Ortiz
Mamaroneck,NY
Summary
Experienced healthcare professional with a background as a Chief Scribe in an Emergency Department, as well as a Nursing Technician in a step-down unit. Skilled in providing direct patient care, assisting with medical procedures, and ensuring accurate clinical documentation. Strong communicator, detail-oriented, and able to thrive in fast-paced, high-pressure environments. Passionate about advancing in healthcare and pursuing a career in medicine.
Overview
12
12
years of professional experience
Work History
Nursing Technician
White Plains Hospital Center
White Plains, NY
05.2023 - Current
- Provide patient under the supervision of a registered nurse.
- Assist with ADLs, vital signs, EKGs, documentation, specimen collection, dressing changes, patient ambulation, meals, and support healthcare providers during procedures and exams.
Office Manager
Little Ones Pediatrics
White Plains, NY
01.2023 - Current
- Oversee daily operations of a medical office for efficiency and compliance.
- Supervise staff, scheduling, and workflow management.
- Improve office efficiency through leadership, and problem-solving.
Emergency Department Chief Scribe
Greenwich Hospital and Yale School of Medicine
Greenwich, CT
09.2019 - 02.2023
- Collaborated with ER physician to ensure comprehensive and precise documentation of patient records.
- Recorded physician-dictated diagnoses, prescriptions, and patient care instructions.
- Oversaw medical scribe program operations in the emergency department.
Medical Receptionist
Little Ones Pediatrics
White Plains, NY
04.2013 - 09.2019
- Served diverse pediatric patient population in high-demand clinical environment.
- Greet and check in patients, verifying insurance and personal information.
- Answer phones, handle inquiries, and direct calls appropriately.
Education
Bachelor of Science - Biological Sciences
University of Rhode Island
Kingston, RI05-2019
High School Diploma -
Mamaroneck High School
Mamaroneck, NY06-2014
Skills
- BLS certified
- Adaptability in fast-paced environments
- Time management
- Electronic Health Records (EHR) documentation
- Problem-solving and critical thinking
- Vital signs monitoring
- Privacy and confidentiality
- Conversational Spanish
Timeline
Nursing Technician
White Plains Hospital Center
05.2023 - Current
Office Manager
Little Ones Pediatrics
01.2023 - Current
Emergency Department Chief Scribe
Greenwich Hospital and Yale School of Medicine
09.2019 - 02.2023
Medical Receptionist
Little Ones Pediatrics
04.2013 - 09.2019
Bachelor of Science - Biological Sciences
University of Rhode Island
High School Diploma -
Mamaroneck High School
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