Diana Panicek
Wi;;is,TX
Summary
Dedicated food service professional with a strong focus on customer satisfaction, multitasking, and attention to detail. Proven ability to enhance dining experiences through collaborative teamwork and efficient service delivery.
Overview
7
7
years of professional experience
Work History
Food Service Worker
Sunset Tropical
Fort Myers, FL
05.2020 - 09.2022
- Prepared and served high-quality food items in compliance with health and safety standards.
- Operated kitchen equipment efficiently to support food preparation and service.
- Maintained cleanliness and organization of workstations to enhance productivity.
- Assisted in training new staff on food handling procedures and safety protocols.
Food Server
Hilton Garden Inn Hotel
Corning, NY
02.2017 - 03.2020
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Collaborated with kitchen staff to ensure timely food delivery and guest satisfaction.
- Managed multiple tables efficiently while maintaining high service standards.
- Trained new team members on service protocols and restaurant policies.
Ticketagent
Delta Airlines Global Services
06.2015 - 03.2020
- Processed ticket transactions efficiently, ensuring accuracy in passenger information and payment details.
- Assisted passengers with check-in procedures, enhancing overall customer experience and satisfaction.
- Coordinated luggage handling, minimizing delays and optimizing workflow during peak travel times.
- Trained new staff on systems and protocols, fostering a collaborative team environment and operational consistency.
Education
Associate of Science - Business Administration
Elmira College
Vestal, NY02-2007
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
Timeline
Food Service Worker
Sunset Tropical
05.2020 - 09.2022
Food Server
Hilton Garden Inn Hotel
02.2017 - 03.2020
Ticketagent
Delta Airlines Global Services
06.2015 - 03.2020
Associate of Science - Business Administration
Elmira College