Diana Petrosian
Lynnwood,Washington
Summary
Dedicated job seeker with a track record of using organized, consistent procedures to suit company needs. Adept in working under pressure and changing with the times to best advance organizational brand.
Overview
6
6
years of professional experience
Work History
Ophthalmic Technician
Harmon Eye Clinic
Edmonds, WA
10.2023 - 03.2024
- Performed visual acuity tests, tonometry, refraction and other vision tests.
- Provided assistance in the preparation of equipment for procedures.
- Collected data from visual field testing, retinal imaging, corneal topography.
- Prepared patient charts prior to each visit including relevant past medical history.
- Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
Front Desk/Server
Chianti Cafe & Restaurant
Kirkland, WA
08.2022 - 12.2022
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Scheduled space or equipment for special programs, meetings and conferences.
Front Desk Receptionist
Hyatt
Seattle, WA
05.2022 - 07.2022
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Updated customer information in databases regularly to ensure accuracy of records.
- Explained policies and procedures to visitors.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Front Desk Associate
Rush in Dumplings
Kirkland, WA
05.2021 - 05.2022
- Greeted guests upon arrival and provided excellent customer service.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Trained newly hired employees on front desk procedures and business operations.
Front Desk Receptionist
MegaOptica
Lugansk, Ukraine
11.2017 - 02.2020
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Scheduled appointments and maintained and updated appointment calendars.
Education
Associate of Arts -
Music Academy
Ukraine, Lugansk06.2019
Associate of Arts -
Sewing School
Russia, Pyatigorsk05.2017
Some College (No Degree) -
Cascadia Community College
Bothell, WASkills
- Knowledge of products and services
- Foreign Languages (Russian/Ukrainian)
- Health and Safety management
- Client Relationship Building
- Communication Tools
- Adaptability, Attention to detail
- Basic knowledge of Excel and Word
Timeline
Ophthalmic Technician
Harmon Eye Clinic
10.2023 - 03.2024
Front Desk/Server
Chianti Cafe & Restaurant
08.2022 - 12.2022
Front Desk Receptionist
Hyatt
05.2022 - 07.2022
Front Desk Associate
Rush in Dumplings
05.2021 - 05.2022
Front Desk Receptionist
MegaOptica
11.2017 - 02.2020
Associate of Arts -
Music Academy
Associate of Arts -
Sewing School
Some College (No Degree) -
Cascadia Community College
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