Summary
Overview
Work History
Education
Skills
Timeline
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Diana Petrosian

Lynnwood,Washington

Summary

Dedicated job seeker with a track record of using organized, consistent procedures to suit company needs. Adept in working under pressure and changing with the times to best advance organizational brand.

Overview

6
6
years of professional experience

Work History

Ophthalmic Technician

Harmon Eye Clinic
Edmonds, WA
10.2023 - 03.2024
  • Performed visual acuity tests, tonometry, refraction and other vision tests.
  • Provided assistance in the preparation of equipment for procedures.
  • Collected data from visual field testing, retinal imaging, corneal topography.
  • Prepared patient charts prior to each visit including relevant past medical history.
  • Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.

Front Desk/Server

Chianti Cafe & Restaurant
Kirkland, WA
08.2022 - 12.2022
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Scheduled space or equipment for special programs, meetings and conferences.

Front Desk Receptionist

Hyatt
Seattle, WA
05.2022 - 07.2022
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Explained policies and procedures to visitors.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.

Front Desk Associate

Rush in Dumplings
Kirkland, WA
05.2021 - 05.2022
  • Greeted guests upon arrival and provided excellent customer service.
  • Resolved customer complaints in a professional manner while maintaining high standards of service quality.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Trained newly hired employees on front desk procedures and business operations.

Front Desk Receptionist

MegaOptica
Lugansk, Ukraine
11.2017 - 02.2020
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Scheduled appointments and maintained and updated appointment calendars.

Education

Associate of Arts -

Music Academy
Ukraine, Lugansk
06.2019

Associate of Arts -

Sewing School
Russia, Pyatigorsk
05.2017

Some College (No Degree) -

Cascadia Community College
Bothell, WA

Skills

  • Knowledge of products and services
  • Foreign Languages (Russian/Ukrainian)
  • Health and Safety management
  • Client Relationship Building
  • Communication Tools
  • Adaptability, Attention to detail
  • Basic knowledge of Excel and Word

Timeline

Ophthalmic Technician

Harmon Eye Clinic
10.2023 - 03.2024

Front Desk/Server

Chianti Cafe & Restaurant
08.2022 - 12.2022

Front Desk Receptionist

Hyatt
05.2022 - 07.2022

Front Desk Associate

Rush in Dumplings
05.2021 - 05.2022

Front Desk Receptionist

MegaOptica
11.2017 - 02.2020

Associate of Arts -

Music Academy

Associate of Arts -

Sewing School

Some College (No Degree) -

Cascadia Community College

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Diana Petrosian