DIANA PINZON
Miami,Fl
Summary
Dynamic professional with extensive experience in customer service and project coordination. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Demonstrates creative thinking and a high capacity for learning and action
Health professional with experience in care of people, children and women during pregnancy and postpartum.
Exhibits a positive attitude, empathy, respect, and kindness in relationships with others. Agile and fast to offer support and solutions.
Computer skills and systems such as office and social networks.
Values teamwork, cooperation, and a sense of belonging.
Possesses strong communication skills and problem-solving abilities. Fluent in Spanish and intermediate in English.
Overview
14
14
years of professional experience
Work History
Sales and Marketing Representative
M&CO Wine And Beer Distribution
11.2023 - Current
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Exceeded quarterly sales targets through diligent follow-ups, customer-focused solutions, and persuasive negotiation skills.
- Collaborated with cross-functional teams to develop comprehensive sales plans addressing customer needs and pain points.
Manager
Florida Floors and Kitchen
01.2018 - 01.2022
- Administration and management of the company
- Answer service for incoming calls and messages
- Schedule appointments for estimates and accompany visits to clients with vendors
- Make sales invoices, inventories, contracts with customers and contractors
- Assist customers with service concerns/questions.
- Construction site assistance.
Independent Nanny
Independent Employer
01.2019 - 01.2020
- Baby and child care.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Physical therapy in motor, sensory and vestibular skills
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Manager
Asociacion Parir
01.2016 - 01.2018
- Responsible for the systematization of documents, minutes, contracts and archive.
- Organization and logistics of events.
- Spokesperson for the organization. at public events, meetings with public and private organizations.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Birth and Postpartum Doula
Asociacion Parir And Self Employed
01.2014 - 01.2018
- Physical training during pregnancy and preparation for Childbirth, using physical, aquatic and alternative therapies.
- Clinical accompaniment during Childbirth.
- Monitored the health of mothers and babies post-delivery, providing guidance and support. Advice on breastfeeding and newborn care.
- Enhanced prenatal and postpartum care by providing evidence-based information, emotional support, and physical comfort measures.
- Assisted clients in preparing for labor and delivery through tailored birth plan consultations and childbirth education classes.
- Collaborated with medical professionals to ensure seamless communication and coordinated care throughout the birthing process.
- Eased recovery time for postpartum clients through targeted self-care strategies and referrals to appropriate healthcare providers.
- Participated in ongoing professional development opportunities to stay current with industry trends and research, ensuring clients received the highest quality care.
Florist
Miami Roseland
05.2019 - Current
- Collaborated with clients to design custom floral arrangements for special occasion and events.
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Reduced waste by accurately estimating materials needed for arrangements and repurposing leftovers in creative ways.
- Built strong relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
- Demonstrated adaptability by quickly learning new techniques and staying current with industry trends to better serve clients'' evolving needs.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Child Development trainer
Foundation Fidessavid
01.2014 - 01.2016
- Creation and development of motor and sensory stimulation activities
- Educational and Recreational activities
- Physical therapy in motor, sensory and vestibular skills
- Accompaniment in events and pedagogical greetings.
Child Development trainer
Fitness Infantil
01.2010 - 01.2014
- Creation and development of motor and sensory stimulation activities
- Educational and Recreational activities
- Physical therapy in motor, sensory and vestibular skills.
Education
Design And Creation of Floral Compositions -
ORA The Floral Agency
Domestika Online06.2020
Certificate of Aquatic Techniques and Therapies -
Worldwide Aquatic Bodywork Aregistry
01.2013
Certificate as a Doula in care during pregnancy, childbirth, and postpartum -
Doula Caribe
01.2013
Degree in Physiotherapy -
Universidad Maria Cano
01.2010
High School Diploma -
Los Angeles de San Fernando College
01.2005
Skills
- Event Coordination
- Brand Awareness
- SEO Optimization
- Data Analysis
- Time Management
- Project Management
- Relationship Building
- Public Relations
- Stock Management
- Point of Sale Operation
- Processing Payments
Key Qualifications
- Knowledge of child development
- Creation and development of activities to stimulate motor and sensory skills
- Health and care skills for all ages, including patient mobility, monitoring of vital signs, and management of medication schedules
- Empathetic, creative, charismatic, and enthusiastic
- Attention, communication, and group work skills
- Personalized educational and therapeutic activities to improve mobility and motor skills
Timeline
Sales and Marketing Representative
M&CO Wine And Beer Distribution
11.2023 - Current
Florist
Miami Roseland
05.2019 - Current
Independent Nanny
Independent Employer
01.2019 - 01.2020
Manager
Florida Floors and Kitchen
01.2018 - 01.2022
Manager
Asociacion Parir
01.2016 - 01.2018
Birth and Postpartum Doula
Asociacion Parir And Self Employed
01.2014 - 01.2018
Child Development trainer
Foundation Fidessavid
01.2014 - 01.2016
Child Development trainer
Fitness Infantil
01.2010 - 01.2014
Design And Creation of Floral Compositions -
ORA The Floral Agency
Certificate of Aquatic Techniques and Therapies -
Worldwide Aquatic Bodywork Aregistry
Certificate as a Doula in care during pregnancy, childbirth, and postpartum -
Doula Caribe
Degree in Physiotherapy -
Universidad Maria Cano
High School Diploma -
Los Angeles de San Fernando College
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