Diana Reyes
Tehachapi,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Possess excellent communication, problem-solving, and organizational skills, as well as an aptitude for quickly learning.
Overview
2
2
years of professional experience
Work History
Receptionist
Tehachapi Veterinary Hospital
12.2020 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email or postal mail.
Restaurant Busser and Hostess
Domingo's Bar & Grill
02.2020 - 11.2020
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Dishwasher
Gracian's Grill
08.2019 - 02.2020
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
No Degree - Cosmetology Education
Milan Institute - Bakersfield Central
2822 F St, Bakersfield, CA 9330104.2024
High School Diploma -
Tehachapi High School
Tehachapi, CA06.2020
Skills
- Customer Service
- Time Management
- Database Administration
- Sorting and Labeling
- Verbal and Written Communication
- Professional Relationships
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Tehachapi Veterinary Hospital
12.2020 - 01.2022
Restaurant Busser and Hostess
Domingo's Bar & Grill
02.2020 - 11.2020
Dishwasher
Gracian's Grill
08.2019 - 02.2020
No Degree - Cosmetology Education
Milan Institute - Bakersfield Central
High School Diploma -
Tehachapi High School
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