Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diana Zavala Rivas

Antioch,Tennessee

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Lead Keyholder

UGG
10.2024 - 02.2025
  • Opened inventory boxes and restocked shelves.
  • Completed store opening and closing procedures.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.

Associate/Barista

SSA Nashville Zoo
11.2022 - 02.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Greeted customers and provided outstanding customer service.
  • Controlled line and crowd with quick, efficient service.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, which improved sales.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

High School Diploma -

Antioch High School
Antioch, TN
05.2024

Skills

  • Customer Service
  • Computer Skills
  • Customer interaction
  • Cash Handling
  • Flexible Schedule
  • Order Fulfillment
  • Organization
  • Inventory and Stocking
  • Ability to Lift 40 pounds
  • Flexible Hours

Certification

  • OSHA Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Lead Keyholder

UGG
10.2024 - 02.2025

Associate/Barista

SSA Nashville Zoo
11.2022 - 02.2025

High School Diploma -

Antioch High School

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Diana Zavala Rivas