Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diana Rodriguez

Kissimmee,FL

Summary

Results-oriented Recreation Assistant Manager with a proven track record in overseeing daily operations and leading a team of 40+ staff. Skilled in inventory management, event planning, and delivering exceptional customer service that boosts guest satisfaction and drives revenue.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Recreation Assistant Manager

Holiday Inn Club Vacations at Orange Lake Resort
Kissimmee, FL
04.2021 - Current
  • Direct daily operations and oversee 40+ recreation staff, guaranteeing optimal coverage and outstanding guest service.
  • Oversaw inventory management and product ordering based on outlet requirements.
  • Ran daily financial operation reports, tallied receipts and recorded details of sales.
  • Identified needs of customers promptly and efficiently.
  • Manage scheduling, payroll, and training to optimize staff performance and retention.
  • Prepare financial and operational reports, monitor budgets, and develop action plans to meet goals.
  • Increased revenue through a beverage and product review that expanded offerings and boosted sales.

Arcade Attendant

Funspot
Kissimmee, FL
06.2020 - 12.2020
  • Managed redemption inventory, ensuring displays remained fully stocked.
  • Operated cash register, following cash-handling procedures to finalize arcade purchases.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.

Cashier

Target
Kissimmee, FL
11.2019 - 01.2020
  • Balanced daily transactions on a computerized point-of-sale system.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Education

High School Diploma -

Celebration High School
Kissimmee, FL
05-2021

Skills

  • Schedule management
  • Conflict resolution
  • Event planning
  • Team Development
  • Inventory management
  • Financial reporting
  • Staff scheduling
  • Budget monitoring

Certification

  • ServSafe Manager - 9/26/2023-9/26/2028
  • TIPS - 9/20/2023-9/19/2026

Timeline

Recreation Assistant Manager

Holiday Inn Club Vacations at Orange Lake Resort
04.2021 - Current

Arcade Attendant

Funspot
06.2020 - 12.2020

Cashier

Target
11.2019 - 01.2020

High School Diploma -

Celebration High School

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