Diana Rosales Vasquez
San Diego,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Assistant Accountant
Silver Financial
04.2022 - 12.2023
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payroll by validating work hours and attendance of employees.
- Monitored bank account activity regularly, identifying potential errors or fraudulent transactions for swift resolution.
- Provided excellent customer service to both internal departments and external clients while addressing inquiries related to invoices or payments promptly.
- Developed strong relationships with vendors, fostering an environment of trust and enabling prompt resolution of any billing discrepancies.
General Manager of Food Service
Pinches Tacos LLC
02.2021 - 01.2022
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.
- Monitored industry trends to stay ahead of competitors and continuously adapt operations as needed for continued success in the marketplace.
- Negotiated pricing agreements with suppliers to secure cost-effective products without compromising quality or availability.
- Reviewed and approved employee schedules and timesheets.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
- Collaborated with other departments to coordinate events and promotions.
General Manager
Corova Construction And Real Estate Company
04.2017 - 01.2021
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
General Manager
Instituto De Ojos Vidaurri Non Profit Association
01.2009 - 06.2015
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Analyzed market trends and competitor activities to create competitive advantages.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Master of Science - Finances
EGADE Business School
Monterrey, Nuevo Leon, Mexico05.2010
Associate of Science - Economics
ITESM Campus Monterrey
Monterrey, Nuevo Leon, Mexico07.2008
Skills
- Account Reconciliation
- MS Office
- Bank Reconciliation
- Accounts Payable and Receivable
- Invoice Processing
- Data Entry
- Invoice Generation
- Client Relations
- Payment Processing
- Invoicing and collections
- Work Prioritization
- Documentation And Reporting
- Quickbooks
Languages
Spanish
Native or Bilingual
Timeline
Assistant Accountant
Silver Financial
04.2022 - 12.2023
General Manager of Food Service
Pinches Tacos LLC
02.2021 - 01.2022
General Manager
Corova Construction And Real Estate Company
04.2017 - 01.2021
General Manager
Instituto De Ojos Vidaurri Non Profit Association
01.2009 - 06.2015
Master of Science - Finances
EGADE Business School
Associate of Science - Economics
ITESM Campus Monterrey