Diana Rotich

ROLES.

• Maintained cleanliness of dining areas and ensured proper table settings.
• Delivered food and beverages to guests promptly, enhancing the dining experience.
• Followed health and safety guidelines to maintain a clean work environment.
• Bussed tables and reset for next guests efficiently, maintaining a welcoming environment.
• Assisted servers with stocking supplies, setting up for service and cleaning duties.
• Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
• Greeted customers to seat patrons at tables according to availability and customer preferences.
• Prepared and served a variety of coffee beverages, catering to customer preferences.
• Checked temperatures of appliances to ensure food safety standards of freezers, refrigerators or heating equipment to verify proper functioning.

ROLES.

• Provided exceptional customer service in high-volume dining environments.
• Greeted customers, answered questions, and recommended specials to enhance sales.
• Took orders accurately and promptly from customers.
• Maintained cleanliness and organization of dining and service areas.
• Collaborated with kitchen staff to ensure timely food delivery.
• Trained new servers on company standards and service protocols.
• Adhered consistently to food safety guidelines and health regulations.
• Clarified team roles to boost collaboration and efficiency.

ROLES.

• Trained and mentored nursing assistants on best practices.
• Monitored resident health and reported changes to medical staff.
• Investigated complaints from patients regarding care provided by nursing assistants.
• Defined and assigned roles for team members.
• Facilitated communication between residents, families, and staff members.
• Ensured compliance with state regulations and facility policies.
• Recruited, hired and trained new medical and facility staff.
• Explained policies, procedures and services to patients.

ROLES.

• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Helped patients with self-feeding and assisted feeding, based on individual needs.

Office

• Delivered clerical support by handling a range of routine and special requirements.
• Interacted with customers by phone, email, or in-person to provide information.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Welcomed office visitors and alerted staff to the arrivals of scheduled appointments.

ROLES.

• Monitored patient vitals including temperature, blood pressure, and blood sugar levels to support timely medical interventions.
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Provided wound care and changed dressings for patients to promote healing and prevent infection.
• Catheter change
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Facilitated good oral and personal hygiene by assisting patients with shaving, bathing, and teeth brushing to enhance overall well-being.
• Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
• Provided daily care for quadriplegic patient, assisting with hygiene and mobility needs.
• Performed thorough cleaning of patient rooms and changed bed linens to maintain hygiene standards.
• Restocked medical supplies in designated areas to ensure availability for staff use.

Defined responsibilities and tasks for team roles.

• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Answered call lights and supported patient comfort and safety.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

ROLES.

• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Upheld infection control and prevention policies across different patient-facing areas.