Diana Sanchez
Hermiston,OR
Summary
Proven Customer Service Cashier with a track record of enhancing customer satisfaction and loyalty at Xavis Street Dogs. Excelled in payment collection and customer assistance, demonstrating reliability and exceptional patience under pressure. Achieved and surpassed service goals through effective problem-solving and teamwork. Skilled in both interpersonal communication and transaction accuracy.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Xavis Street Dogs
01.2024 - Current
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Customer Service Cashier
Destiny Theaters
01.2023 - 10.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Umatilla High School
Umatilla, OR06.2025
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Payment Collection
- Merchandise Restocking
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Xavis Street Dogs
01.2024 - Current
Customer Service Cashier
Destiny Theaters
01.2023 - 10.2023
Umatilla High School