Diana Sanchez
Hidalgo,TX
Summary
Dedicated Medical Assistant with proven expertise at Advanced Kids Care, excelling in direct patient care and HIPAA compliance. Known for building strong patient relationships and enhancing satisfaction through compassionate service. Proficient in medical terminology and skilled in phlebotomy, ensuring accurate documentation and efficient care coordination.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Advanced Kids Care
Edinburg, TX
09.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Recorded and logged patient medical histories, vital signs, and current complaints at intake.
Education
High School Diploma -
Valley View High School
Hidalgo, TX05.2011
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Direct patient care
Certification
CPR
Languages
Spanish
English
Timeline
Medical Assistant
Advanced Kids Care
09.2021 - Current
High School Diploma -
Valley View High School