Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Sanchez-Jimenez

Cumming,GA

Summary

Customer-focused with over 4 years of experience in fast-paced environments including retail and food service. Proven ability to multi-task, communicate effectively, think critically, and adapt quickly to new challenges. Currently pursuing a degree in Children's Education. Bilingual in Spanish with a basic understanding of Russian.

Overview

4
4
years of professional experience

Work History

Server

Waffle House
09.2024 - Current
  • Demonstrate strong multitasking skills by managing multiple tables at the same time without compromising service quality.
  • Cultivate warm relationships with regular customers.
  • Address customer complaints and concerns professionally, ensuring swift resolution while maintaining a positive relationship.
  • Customer satisfaction by attending to their needs and providing a personalized service.
  • Assist in training new hires and providing guidance.
  • Maintain a clean and organized dining area.

Stocker, Customer Service

Walmart
07.2022 - 06.2024

Stocker

  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control.
  • Understanding fixtures.

Customer Service

  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Cashier

Spice Wing
04.2021 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash,and credit card transactions..
  • Adherence to food safety regulations, promoting a clean and safe dining environment for guests.
  • Ensured customers needs were met when ordering.

Education

High School Diploma -

North Forsyth High School
Cumming, GA
05-2023

Associate of Applied Science - Early Childhood Care And Education

Lanier Technical College
Oakwood, GA

Skills

  • Dedicated work ethic
  • Time Management
  • Analytical problem solving
  • Adaptability
  • Interpersonal communication
  • Attention to detail
  • Customer service
  • Effective collaborator

Languages

Spanish
Native or Bilingual
Russian
Elementary

Timeline

Server

Waffle House
09.2024 - Current

Stocker, Customer Service

Walmart
07.2022 - 06.2024

Cashier

Spice Wing
04.2021 - 04.2022

High School Diploma -

North Forsyth High School

Associate of Applied Science - Early Childhood Care And Education

Lanier Technical College