Diana Silva
South Gate,CA
Summary
Dynamic educator and administrative professional with a proven track record in classroom management and student engagement, demonstrated during tenure at Kelly Educational Staffing. Expert in bilingual instruction and positive reinforcement, adept at enhancing learning environments and streamlining processes for efficiency. Experience with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Overview
27
27
years of professional experience
Work History
Substitute Teacher, K-12
Kelly Educational Staffing
02.2023 - Current
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Transferred to Los Angeles, CA in June 2024
Secretary
Pavement Maintenance Group, LLC
02.2016 - 06.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Library Aide
Los Angeles Unified School District, LAUSD
03.1998 - 06.2012
- Answered patron questions in-person or by phone regarding library services and resources.
- Gained strong understanding of various methods for cataloging books and other materials.
- Offered reference service and book recommendations for young students and teachers to improve children's access to high-quality learning materials.
- Promoted library use and advocated for children's programs and services with young patrons and families.
- Designed and refreshed children's educational displays, featured books, and interactive games.
- Assisted library patrons with resolving computer problems.
- Trained and supervised library staff, volunteers and other personnel.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Maintained secure environment by monitoring visitors at front desk.
- Removed and replaced outdated materials from children's collection to increase circulation and maintain interest of young guests.
- Maintained library databases to support accuracy and availability in circulation systems.
- Created programs and activities to promote library usage and literacy.
Education
Bachelor of Arts - English Education
California State University - Long Beach
Long Beach, CAAssociate of Arts - English
Cerritos College
Norwalk, CAGeneral Studies
South Gate High School
South Gate, CASkills
- Multi-Subject Instruction
- Special Needs Support
- Positive Reinforcement
- Student Engagement
- Discussion Facilitation
- Safety awareness
- Classroom Organization
- Group and individual instruction
- Lesson implementation
- Bilingual-Spanish
Languages
Spanish
Native or Bilingual
Timeline
Substitute Teacher, K-12
Kelly Educational Staffing
02.2023 - Current
Secretary
Pavement Maintenance Group, LLC
02.2016 - 06.2022
Library Aide
Los Angeles Unified School District, LAUSD
03.1998 - 06.2012
Bachelor of Arts - English Education
California State University - Long Beach
Associate of Arts - English
Cerritos College
General Studies
South Gate High School
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