Diana Steele
Melvindale,MI
Overview
7
7
years of professional experience
Work History
Food Service Worker
The Henry Ford
Dearborn, MI
01.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Bartender
Dearborn Elks Lodge
Dearborn, MI
08.2017 - 03.2021
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender/ Server
Skore Lanes
Taylor, MI
01.2017 - 08.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Veterinary Assistannt - Bet Assistant
Stratford Career Institute
Saint Albans, VT01.2024
Canine Specialist Prohram - Canine Training
Stratford Career Institute
Saint Albans, VT06.2021
Medical Assistant - Medical Assisting
Dorsey Business Institute
Southgate, MI06.2003
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Problem-Solving
- Strong Communication Skills
- Attention to Detail
- Positive Attitude and Energy
- Flexible Schedule
- Productivity and Efficiency
- Working with Diverse People
- Safe Food Handling
- Cash Register Operation
- Food safety knowledge
- Interpersonal Skills
- Basic Mathematics
- Professional Appearance Maintenance
- Staff Training and Development
- Customer Feedback Analysis
- Bar terminology
- Bill computation
Timeline
Food Service Worker
The Henry Ford
01.2024 - Current
Bartender
Dearborn Elks Lodge
08.2017 - 03.2021
Bartender/ Server
Skore Lanes
01.2017 - 08.2017
Veterinary Assistannt - Bet Assistant
Stratford Career Institute
Canine Specialist Prohram - Canine Training
Stratford Career Institute
Medical Assistant - Medical Assisting
Dorsey Business Institute