DIANA TSYBART

• Provide attentive, professional service in a high-volume breakfast and brunch environment.
• Manage multiple priorities simultaneously while maintaining accuracy and efficiency.
• Communicate effectively with team members and management to ensure smooth daily operations.
• Resolve guest concerns calmly and professionally to maintain a positive customer experience.
• Follow company procedures, cleanliness standards, and safety guidelines consistently.

• Delivered high-quality customer service while maintaining company service and performance standards.
• Consistently met or exceeded sales and guest satisfaction benchmarks, including memberships and surveys.
• Supported team operations by assisting coworkers and coordinating with management during peak periods.
• Maintained strong organizational awareness to prioritize tasks and ensure efficient service flow.

• Supervised daily restaurant operations, ensuring service efficiency and compliance with company standards.
• Trained and supported employees across all positions to improve performance and teamwork.
• Managed employee breaks and schedules, including compliance with labor guidelines for minors.
• Communicated employee progress and performance feedback with leadership team.
• Ensured food safety, cleanliness, and operational readiness during each shift.

• Oversaw shift operations to ensure smooth service and operational efficiency.

• Supported management by coordinating staff assignments and maintaining workflow during peak hours.

• Handled cash transactions and retail sales with accuracy and accountability.

• Enforced company policies and service standards while supporting team performance.

• Maintained professionalism and clear communication in high-pressure environments.