Diana Velasco Pérez
Easthampton,MA
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Easthampton Diner Restaurant
Easthampton , MA
03.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Restaurant Hostess
Paramount pizza
Holyoke, MA
01.2021 - 03.2021
Education
High School Diploma -
Easthampton High School
Easthampton, MA06-2021
Some College (No Degree) -
Holyoke Community College
Holyoke, MASkills
- Exceptional customer service
- Supply Restocking
- Liquor, wine, and food service
- Strong Work Ethic
- Professional Appearance
- Positive and professional
- Cash Handling
Timeline
Server
Easthampton Diner Restaurant
03.2021 - Current
Restaurant Hostess
Paramount pizza
01.2021 - 03.2021
High School Diploma -
Easthampton High School
Some College (No Degree) -
Holyoke Community College