Summary
Work History
Education
Skills
Languages
Timeline
OfficeManager

Diana Yuspov

Phoenix,AZ

Summary

Offering strong organizational skills and ability to maintain well-functioning office environment, eager to learn and grow in this role. Brings readiness to acquire essential administrative knowledge, coupled with proficiency in utilizing office software and handling clerical tasks. Ready to use and develop time management and communication skills in office manager role.

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Work History

Office Manager

Stuart Dean Company
06.2025 - Current
  • Assisted in organizing office operations and procedures to enhance overall efficiency.
  • Supported management in maintaining office equipment and supplies for seamless workflow.
  • Implemented filing systems to improve document retrieval and organization.
  • Coordinated scheduling of meetings and appointments, ensuring effective time management.
  • Provided administrative support by handling correspondence and communication tasks.
  • Assisted with onboarding new employees, facilitating a smooth integration process.
  • Maintained accurate records of office expenses to aid financial tracking efforts.
  • Collaborated with team members to streamline daily operations and promote teamwork.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Enhanced communication within office by implementing centralized digital messaging platform.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Monitored front areas so that questions could be promptly addressed.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.

Education

Bachelor of Science - Political Science And Government

Touro College
New York, NY
05-2013

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Bookkeeping
  • Document management
  • Payroll and budgeting
  • Clerical support
  • Account reconciliation
  • Credit and collections
  • Relationship building
  • Scheduling
  • Scheduling coordination
  • Inventory control
  • Staff management
  • Employee supervision
  • Operations management
  • Human resources
  • Conflict management
  • Staff hiring
  • Supply management
  • Administrative oversight
  • Employee training
  • Training and coaching
  • Documentation and control
  • Policy implementation
  • Workflow optimization
  • Financial reporting
  • Financial tracking
  • Expense reporting
  • Team supervision
  • Staff training
  • Financial accounting
  • Report preparation
  • Event coordination
  • Business administration
  • Meeting planning
  • Facility management
  • Database administration
  • Workflow planning
  • Documentation expertise
  • Policy and procedure modification
  • Compliance monitoring
  • Project management
  • Contract administration
  • Information protection
  • Workforce management
  • Strategic planning
  • Budgetary planning
  • Performance improvement
  • Budgeting expertise
  • Regulatory compliance
  • Data retrieval systems
  • DBMS
  • Vendor engagement
  • Office management software
  • Senior leadership support
  • Team leadership
  • Schedule management
  • Staff development
  • Process improvement
  • Problem-solving
  • Time management
  • Budget management
  • Multitasking and organization
  • Problem-solving abilities
  • Phone and email etiquette

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Office Manager

Stuart Dean Company
06.2025 - Current

Bachelor of Science - Political Science And Government

Touro College
Diana Yuspov