Diana L Banuelos
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
El Pollo Loco
05.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Customer Service Cashier
Wendys Restaurant
09.2022 - 04.2023
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Babysitter
Verizon
02.2020 - 03.2022
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Helped children learn how to complete small chores appropriate for age level.
- Assisted children with homework assignments and special projects across different subjects.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
No Degree -
Crawford High School
San Diego, CASkills
- Customer Service and Assistance
- Advising and Coaching
- Customer Satisfaction
- Bilingual English and Spanish
- Feedback Acceptance
Timeline
Customer Service Cashier
El Pollo Loco
05.2023 - Current
Customer Service Cashier
Wendys Restaurant
09.2022 - 04.2023
Babysitter
Verizon
02.2020 - 03.2022
No Degree -
Crawford High School