Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Laura Martin Fernandez

Miami,FL

Summary

Dynamic Administrative Assistant with a proven track record at Cienfuegos Oil Refinery, Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

2
2
years of professional experience

Work History

Administrative Assistant

Cienfuegos Oil Refinery
02.2022 - 05.2024
  • Answered phone calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Prepared reports, drafted emails and coordinated meeting schedules.
  • Managed physical and digital files, ensuring organization and easy access to information.
  • collaborated with the team to maintain a professional and efficient work environment.

Education

Bachelor of Science - Chemical Engineering

University of Cienfuegos
Cienfuegos, Cuba
01-2023

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Excel spreadsheets
  • Microsoft PowerPoint
  • Document management
  • Data management

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Administrative Assistant

Cienfuegos Oil Refinery
02.2022 - 05.2024

Bachelor of Science - Chemical Engineering

University of Cienfuegos