Diana Marquez
Downey,CA
Summary
Patient Care and cash handling detail-oriented Senior Pharmacy Technician with over a decade of experience in prescription fulfillment, insurance claim resolution, and prior authorizations. Expert in pharmacy software, inventory management, and patient communication, including bilingual interpretation. Exceptional patient care in fast-paced healthcare environments. Willing to relocate: Anywhere
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Pharmacy Technician
CVS PHARMACY STORE
Lynwood, CA
10.2011 - Current
- Filled and typed prescriptions, ensuring accuracy and timely service for patients
- Resolved insurance claims and billing issues, reducing delays in medication access
- Completed TARS and prior authorizations for various insurance plans, improving patient medication approval rates
- Ordered inventory and stocked shelves, maintaining optimal inventory levels and reducing stockouts
- Served as interpreter for pharmacist consultations, enhancing communication for non-English-speaking patients
- Represented staff as Union Steward for local union chapter, advocating for employee rights and workplace improvements
- Dispensed more than 150 prescriptions daily, demonstrating strong organizational and multitasking skills
- Utilized pharmacy software and Microsoft Office for data entry, billing, and prescription management
- Maintained high attention to detail and accuracy in all pharmacy operations
Education
Board of Pharmacy Technician Certified - Pharmacy Technician
DOWNEY ADULT SCHOOL
Downey, CA04.2010
High School Diploma -
COLUMBUS HIGH SCHOOL
Downey, CA08.2009
Skills
Inventory
Outlook
Prior Authorization Management
Medical Interpretation
Pharmacy software
Cash Handling
Microsoft Office
Data Entry
Inventory management
Microsoft Word
Word
Prescription Adherence
Medical billing
Pharmacy
Process improvement
Time Management
Billing
Bilingual
Software troubleshooting
Union Representation
Customer Service
Patient interaction
Typing
Insurance Claims Processing
Certification
- Board of Pharmacy Technician License (TCH #103997)
- BLS ID# 4862D8
Additional Information
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Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Pharmacy Technician
CVS PHARMACY STORE
10.2011 - Current
Board of Pharmacy Technician Certified - Pharmacy Technician
DOWNEY ADULT SCHOOL
High School Diploma -
COLUMBUS HIGH SCHOOL