Diana M Garcia Villagomez
Waukegan,IL
Summary
Proactive and versatile professional committed to embracing challenges and driving change. Focused on strengthening team success and delivering positive results. Passionate about continuous learning and self-improvement.
Overview
8
8
years of professional experience
Work History
Accounting Assistant
Northmoor Country Club
Highland Park, IL
11.2023 - Current
- Completed full cycle accounts payable operations for over 200 vendors, managing high invoice volumes through Beanworks AP automation software; addressed discrepancies and payment schedules, strengthening processing accuracy and vendor rapport
- Executed weekly check runs, reconciled petty cash funds, and coded business credit card transactions
- Administered vendor master records featuring w-9s and credit applications; prepared and issued annual 1099 forms according to IRS standards improving data management practices for enhanced precision and compliance
- Supported controller with month-end processes including financial reporting, general ledger reconciliations, and expense analysis ensuring accurate financial statements
- Analyzed and processed point-of-sale batches across various revenue centers, facilitating prompt recording of member charges
- Processed ACH, check, and credit card payments while finalizing monthly billings and statement distribution
- Mediated member billing disputes through coordinated efforts with department leaders, accelerating collection processes and increasing member satisfaction
Server & Trainer, Receptionist, and Golf Shop Assistant
Northmoor Country Club
Highland Park, IL
09.2022 - 11.2023
- Spearheaded training and mentorship for 5+ servers, strengthening team performance through hands-on instruction, constructive feedback, and support in delivering exceptional fine-dining service to club members
- Managed telephonic member inquiries and concerns by employing active listening, empathy, and strategic problem-solving
- Streamlined pro shop operations by organizing golf services, processing merchandise purchases, and coordinating with other golf divisions to ensure efficient, uninterrupted, high-quality service
Community Management Intern
Walgreen Company
Highland Park, IL
06.2021 - 08.2021
- Facilitated interactions between store associates, shift managers, and customers to tackle requests, mitigate concerns, and boost overall customer experience and store performance
- Assisted store leadership with reverse logistics coordination and employee scheduling, enhancing operational workflow and optimizing staff performance
211 and Community Impact Initiative Intern
United Way of Lake County
Gurnee, IL
08.2020 - 12.2020
- Engaged community stakeholders to form alliances that integrated 211 hotline into 30+ Latinx organizations and enterprises in Lake County
- Developed and executed telephonic, virtual, and in-person outreach strategies to expand awareness of hotline assistance and support services
Driving Coordinator
Denison University Office of Admissions
Granville, OH
09.2018 - 05.2020
- Participated in the coordination of 4-6 transportation programs for over 200 prospective students visiting university, enriching recruitment experience
- Conducted interviews and led training sessions for incoming student drivers;
Reviewed applications to ensure compliance with eligibility standards
Education
Bachelor of Arts - Political Science, Women's and Gender Studies
Denison University
Granville, OH05-2022
Skills
- Invoice processing and reconciliation
- Vendor management and dispute resolution
- Data analysis and accounting software
- Document control and time management
- Adaptability and communication
- Customer service and debt collection
- Attention to detail
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Accounting Assistant
Northmoor Country Club
11.2023 - Current
Server & Trainer, Receptionist, and Golf Shop Assistant
Northmoor Country Club
09.2022 - 11.2023
Community Management Intern
Walgreen Company
06.2021 - 08.2021
211 and Community Impact Initiative Intern
United Way of Lake County
08.2020 - 12.2020
Driving Coordinator
Denison University Office of Admissions
09.2018 - 05.2020
Bachelor of Arts - Political Science, Women's and Gender Studies
Denison University